Shipping and delivery policy
Last updated 25 August 2026
Optocore is software, delivered online. Nothing is shipped. This page exists because payment providers require a delivery policy, and it sets out how and when access is delivered.
1. What is delivered
Spectrum Enterprises supplies Optocore as a subscription software service, accessed over the internet at app.optocore.in in a web browser, or installed to a phone or tablet home screen as a web app. There is no physical product, no courier, and no delivery charge.
2. When access begins
- Free trial: immediately on creating an account. You can sign in and use the Service at once.
- Paid subscription: immediately on successful payment. Razorpay confirms the payment and your plan is applied to your account within a few seconds.
- If a payment succeeds but your plan has not changed within thirty (30) minutes, email hello@optocore.in and we will correct it the same working day.
3. Data migration
Where we have agreed to bring your existing records across from another system, that work is scheduled with you and normally completed within 3–7 working days of receiving your data. You will be told when it is done, and asked to check it before you start billing on the new system.
4. Service region
Optocore is sold to businesses in India and priced in Indian Rupees. It can be used from anywhere with an internet connection.
5. What you need
A device with a modern web browser and an internet connection. Billing at the counter continues to work through a short loss of connectivity and syncs when the connection returns. A barcode scanner and a label or bill printer are optional and are not supplied by us.
6. Questions
Spectrum Enterprises · hello@optocore.in · +91 99222 27902 · Mon–Fri, 10:00–18:00 IST
Flat No. 1201, J Wing, ParkSyde Homes, Near Bali Mandir, Hanuman Nagar, Panchavati, Nashik, Maharashtra 422003, India