Data deletion
Last updated 16 September 2026
This page explains how to have data deleted from Optocore, a product of Spectrum Enterprises. It covers your Optocore account, your shop's records, and anything the Service obtained from a Google or Meta (Facebook, Instagram) account you connected.
1. Data from a connected Google or Meta account
Any of these removes the Service's access immediately. The stored access token is destroyed at once; campaign performance figures we cached are deleted within thirty (30) days.
- Inside Optocore — open Marketing → Ads and press Disconnect. Where the platform allows, the token is revoked with Google or Meta at the same time.
- From Google — go to myaccount.google.com/permissions, find Optocore and remove access.
- From Facebook — go to Settings and privacy → Settings → Business integrations (or Apps and websites), find OptoCore ADs and remove it. Facebook then notifies us and we delete what we hold.
Adverts already running in your own Google or Meta account are not affected — they belong to that account, and you manage them there.
2. Your Optocore account and your shop's records
Export is built into the Service and needs no request. To delete the account and everything in it, email hello@optocore.in from the email address on the account. We confirm within thirty (30) days. After cancellation, records stay exportable for ninety (90) days and are then deleted. Invoices and tax records are retained for eight (8) years as Indian law requires.
3. A customer of your shop
If a customer asks your shop to delete their record, you can do that yourself inside the Service, from the customer's page. If you would rather we did it, email us with the shop name and the customer's phone number.
4. Contact
Spectrum Enterprises, Flat No. 1201, J Wing, ParkSyde Homes, Near Bali Mandir, Hanuman Nagar, Panchavati, Nashik, Maharashtra 422003, India.
Email hello@optocore.in · Phone +91 99222 27902